Operations Performance at Honda Motor Business
Chapter 2 Businesses performance
Source: Honda Motor Company
Slack, Chambers and Johnston, Businesses Management sixth Edition © Nigel Slack, Stuart Rooms, and Robert Johnston 2007
Key educating objectives
is usually operations performance important in just about any organization?
• How does the operations function incorporate most stakeholders' targets? • Exactly what does top managing expect through the operations function? • Precisely what are the performance objectives of operations and what are the interior and exterior benefits which derive via excelling in each of them? •How do procedures performance aims trade off against each other?.
Slack, Chambers and Johnston, Procedures Management sixth Edition © Nigel Slack, Stuart Compartments, and Robert Johnston 3 years ago
Operations overall performance is vital for virtually any organization
is no exaggeration to look at operations supervision as being in a position to either ‘make or break' any organization. • This may not be just because the operations function is significant and, signifies the bulk of the assets and lots of of the people, •but because the functions function provides the ability to be competitive by providing a chance to respond to consumers and by developing the functions that will maintain it ahead of its competitors down the road. • This
Slack, Rooms and Johnston, Operations Supervision 5th Copy © Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Just how operations can affect profits
method operations management performs it is activities may have a very significant effect on a company. • So any organization needs a way of evaluating the overall performance of their operations function and its procedures management • 3 perspectives on businesses performance, via macro to micro: we •how each of the organization's stakeholders may perspective operations overall performance. •what best management might expect of the operations function. •A prevalent set of more in depth operations functionality objectives Slack, Chambers and Johnston, Functions Management 5th Edition © Nigel Slack, Stuart Sections, and Robert Johnston 3 years ago
The ‘stakeholder' perspective on operations functionality are the people and groups that have the best interest in the operation's actions • Some stakeholders will be internal, (employees); • others are exterior, (customers, society or community groups, and a provider's shareholders). • Some exterior stakeholders include a direct industrial relationship with the organization, (suppliers and customers); • others do not, (industry regulators). •It is a responsibility of the businesses function to know the (sometimes conflicting) targets of the stakeholders make its aims accordingly. Slack, Chambers and Johnston, Operations Management 5th Edition © Nigel Slack, Stuart Rooms, and Robert Johnston 3 years ago
The ‘stakeholder' perspective upon operations efficiency
Slack, Chambers and Johnston, Functions Management 5th Edition © Nigel Slack, Stuart Rooms, and Robert Johnston 3 years ago
Typical stakeholders' performance targets
Slack, Rooms and Johnston, Operations Administration 5th Copy © Nigel Slack, Stuart Chambers, and Robert Johnston 2007
Top rated management's overall performance objectives intended for operations
•top management has got the most immediate impact on business performance • they expect all their functions managers to contribute to the achievement of the corporation by using it is resources efficiently • successful operations supervision can give five types of advantage to the business
Slack, Chambers and Johnston, Businesses Management sixth Edition © Nigel Slack, Stuart Chambers, and Robert Johnston 3 years ago
Advantage of powerful operations managing
•Reducing the costs of producing products, and staying efficient. •Achieving customer satisfaction through good quality and service. •Reducing the risk of functional failure, through well designed and well run operations. •Reducing the amount of required investment to make the required companies...